Booking Availability:

  • Available dates for bookings can be selected through the booking form, or by emailing/SMSing Skye Orca directly.

 

Booking Policy:

  • Cancellations for all readings (Skype, Telephone and Face to Face), space clearing – all require 72-hours’ cancellation notice. No refunds will be given if bookings are not cancelled within the 72-hour notice period.
  • Skype, Telephone and in-person readings are part refundable, should you not be happy with the service provided. Half of your fee will be kept for a booking fee, the remaining half of the fee can be requested back, ONLY if this is done within the first five minutes of the reading.
  • Email readings are non-refundable.
  • Skye Orca commits to all his bookings upfront and it is secured in his schedule. All cancellations need to take place 72 hours before booking.
  • Refunds will only be considered in session. This means that within the first five minutes of the session if the client is unhappy a part refund may be discussed. Only half the refund will be considered as the time and session has already begun.
  • If you are late for your session, Skye Orca will try to honour the time booked if there are no other appointments that follow your timeslot. It is important for you to be on time.

 

Shop Policy:

  • Cancellations for all readings (Skype, Telephone and Face to Face), space clearing – all require 72-hours’ cancellation notice. No refunds will be given if bookings are not cancelled within the 72-hour notice period.
  • Hand-poured candles are non-refundable. Once the candle has been poured and delivered they cannot be returned. This is because of the organic, and 100% pure and natural ingredients.
  • Crystal and other healing items cannot be returned as they are energetically charged. If there is a product defect this will be considered within 24 hours of receiving each item.